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customer service call center in New Hampshire

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  1. Customer Service Director

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...