Dental IT Solutions is a growing IT company that is looking for a new capable team player.
This is a full-time position as a IT Help Desk/Technician. The ideal individual will have previously worked for a Managed Services Provider, IT services company, or in a computer IT support role. This individual will handle tickets as they come in, handle calls, and perform on-site calls as needed as well as run a small shop dealing with hardware and software for clients. ...
The Support Administrator will be responsible for providing high-quality administration for customer support for a mission critical Long Term Care clinical and financial application suite and environment. This position has frequent contact with end-users, other Help Desk Technicians and Managers from all internal departments as well as contact with third-party software, network and hardware vendors, resellers or distributors. You will provide expert solutions to problems ensuring customer ...
Part of our 24/7 customer support center
Responsible for resolving Internal & Customer support requests and inquiries.
Remote and on-site troubleshooting of software applications and hardware
Provide rapid resolution to technical issues
Leverage support of other members of the tech support team as needed
Communicate status and resolution of issues
Update help desk requests in a timely manner
On rotation for “on-call” duties to respond to 24/7 customers
Skilled with Oracle / SQL
Jun 10 -
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