Part of our 24/7 customer support center
Responsible for resolving Internal & Customer support requests and inquiries.
Remote and on-site troubleshooting of software applications and hardware
Provide rapid resolution to technical issues
Leverage support of other members of the tech support team as needed
Communicate status and resolution of issues
Update help desk requests in a timely manner
On rotation for “on-call” duties to respond to 24/7 customers
Skilled with Oracle / SQL
Help Desk/Network Administrator
Location: Salem, NH
ioMosaic is looking for a hands-on, detail-oriented and responsive Help Desk/Network Administrator to support the information technology systems for our rapidly growing company. The ideal candidate will report to our Senior Partner of Enterprise Solutions and will maintain and administer ioMosaic’s computer networks as well as provide IT support to staff in all three of our office locations and to those staff working at client sites.
This is a ...
Jan 29 -
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